American Mama Leatherette Patch

The Leatherette Patches are recommended for 100% cotton, 100% polyester, and cotton/polyester blends on light and dark colored garments. They are not recommended for surfaces that may contain an oil finish, such as silicone or any type of outdoor goods.

Since the product is applied with heat, it is not recommended for use on materials that may be heat sensitive (ex. some nylons, silk, some plastics, wool, fleece, beanie hats, etc.)

Hydbond Adhesive (Dual Heated Hat Press Settings):

When applying a patch, set your bottom platen temperature to 320 degrees Fahrenheit and the top platen temperature to 280 degrees Fahrenheit, the timer to 35 seconds, and the pressure between 3 and 6 - medium pressure.  

Using a fresh adhesive, lint-roll the surface of your garment where you will be applying your patch to remove any lint.

Remove the protective paper backing and press firmly on the desired location of your garment.

Place parchment paper or a thin cloth between the patch and the press platen.

Press the patch for 35 seconds with medium pressure.

Hybond Adhesive (Top Heated Only Hat Press Settings):

For users with a hat press that is only heated from the top, set your platen temperature to 300 degrees Fahrenheit, the timer to 25-35 seconds, and the pressure between 3 and 6 - medium pressure.  

Using a fresh adhesive, lint-roll the surface of your garment where you will be applying your patch to remove any lint.

Pre-press your garment for 30-35 seconds.  

Remove the protective paper backing and immediately press your patch firmly on the desired location of your garment after the pre-press. Apply enough pressure for the patch to stay in place while your garment is hot.

Place parchment paper or a thin cloth between the patch and the press platen.

Press the patch for 30-35 seconds with medium pressure.

Manufacture Adhesive:

When applying a patch, set your press temperature to 270-285 degrees Fahrenheit, the timer to 10-15 seconds, and the pressure between 3 and 6 - medium pressure.  

Using a fresh adhesive, lint-roll the surface of your garment where you will be applying your patch to remove any lint.

Remove the protective paper backing and press firmly on the desired location of your garment.

Place parchment paper or a thin cloth between the patch and the press platen.

Press the patch between 270-285 degrees Fahrenheit for 10-15 seconds with medium pressure.

Please take into consideration temperatures will vary (between 270-285 degrees) depending on each individual press.  We suggest starting at a lower temperature and increasing, if needed, until you find the desired temperature to properly adhere the patch to your garment.  

For additional strength, some have used E6000 or super glue on the back of the patch and/or rivets or stitching along the edges.  These additions are optional, not required.

Hydbond Adhesive:

Hand wash is always the recommended method - with soap and water, avoid scrubbing on the patch to preserve engravings.

However, when bonded properly, Hydbond is secure enough for a machine wash!

Machine wash on cold and allow to air dry.

Manufacture Adhesive:

Hand wash only with soap and water, avoid scrubbing on the patch to preserve engravings.

We try our best to get all orders mailed out within 1-3 business days. Sometimes it may take longer due to unforeseen circumstances, but for the most part, we stay within our timeframe. When placing your order, please take into consideration the turnaround time (1-3 days business days) along with the shipping timeframe.  

If you have an emergency and need your order shipped immediately, please send us an email requesting your package to be sent as soon as possible! We will do our best to accommodate to your request and mail it out the same day or the next day.

Business days are considered as Monday thru Friday, not Saturday or Sunday and/or holidays.  

Most common shipping options:

USPS Ground Advantage (expected delivery in 2-5 business days depending on location)

• USPS Tracking

USPS Priority Mail (expected delivery in 1-3 business days depending on location) 

• USPS Tracking and up to $100 of insurance with most shipments (restrictions apply).

UPS Ground (expected delivery in 1-5 business days depending on location, with Saturday delivery standard to most residential addresses)

• 90% of UPS Ground packages are delivered in three days or less.
• UPS Tracking

If your package is lost or damaged during transit, or stolen upon delivery, please send us an email at customerservice@berkshireandway.com with the following information:

• Order Number
• First and Last Name
• Address
• Phone Number
• Picture of Item (only for damaged item)

We will either refund your money or send out a replacement once a claim has been filed with the postal carrier and the claim has been validated. Once the postal carrier validates the package was either lost, damaged or stolen, only then will the claim be eligible for reimbursement. This process can take up to 48-72 hours. Sometimes it may take longer depending on the time of the year and/or holidays.        

If your package has not moved within 10 business days, please email us at customerservice@berkshireandway.com. We will contact the postage carrier and inquire about the delay. Once we receive notification from the postal carrier, we will reply to your email with any updated information. 

We offer refunds and/or exchanges within the first 7 days of the purchase date (if purchased in-store) or the delivery date (if purchased online) on incorrect, defective and/or damaged items. Once 7 days has passed since the purchase or delivery date without a notification or an attempt to contact us, you will no longer be eligible for a refund and/or exchange.

Business days are considered as Monday thru Friday, not Saturday or Sunday and/or holidays.

Exempt Goods

The following are exempt from refunds:

• Gift Cards

Eligibility for Refunds and Exchanges:

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

If you receive an item that is incorrect, defective and/or damaged, please send us an email at customerservice@berkshireandway.com with the following information:

• Order Number
• First and Last Name
• Address
• Phone Number
• Picture of Item

A shipping label will be sent to your email with the following return address:

BERKSHIRE AND WAY, LLC
5759 ELEVATOR ROAD
ROSCOE, ILLINOIS 61073
USA

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

Late or Missing Refunds:

• If you have not received a refund yet, we encourage you to contact your bank or credit card company.  It may take some time before your refund is officially posted.
• If you have done all of this and you still have not received your refund, please contact us at customerservice@berkshireandway.com.

Unsatisfied Item(s):

• Shipping costs are non-refundable! If you receive a refund, the cost of shipping will be deducted from your refund.
• You will also be responsible for paying for your own shipping costs for returning your If you have done all of this and you still have not received your refund, please contact us at customerservice@berkshireandway.com.