Shipping & Returns
We DO NOT accept returns or exchanges on any of our products unless there is a defective issue!
We are not responsible for any orders once they have been released to the shipping company (USPS or UPS) unless you purchase the shipping protection. We highly encourage you to protect your package(s) by purchasing this protection. It’s very inexpensive.
We offer shipping protection on all orders placed through our company. The shipping protection is automatically added to your order unless you choose to opt out.
(You will have to manually deselect the green highlighted button in the checkout cart to opt out.)
If you choose to opt out of the shipping protection, your order WILL NOT be eligible for replacement or a refund if your package is lost or damaged during transit, or stolen upon delivery. It will be the buyer’s responsibility to contact their local post office for assistance. We will not offer these services. Please take this into consideration when placing an order through our company.
The price of the shipping protection is based on the sub-total of the purchase price.
The shipping protection ONLY covers the purchased products, not the shipping charges.
If you choose the shipping protection and your package has not moved within 10 business days, we will either send out a replacement or refund your order (excluding the shipping charges).
Business days are considered as Monday thru Friday, not Saturday or Sunday and holidays.